Manager, Sales Operations

About This Role

JOB DESCRIPTION

Join a Leader in Pharmaceutical Manufacturing — And Build What’s Next

As Spokane’s Largest Manufacturing Company, Jubilant HollisterStier LLC is a well\-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.

We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma. Jubilant HollisterStier is proudly part of the global, Jubilant Pharma family. established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.

For the Builders, Innovators, and Doers — This Is Your Place

If you are someone who thrives on solving complex problems, improving systems, and building real solutions, you’ll feel at home here. At Jubilant HollisterStier, your ideas matter — and your impact is felt globally.

Why builders choose us

• Immediate impact: Your work directly supports essential medicines and allergenic therapies used worldwide.
• Benefits start on day one: Medical, Dental, Vision, FSA/HSA, Life, AD\&D, and Disability benefits begin immediately because your well\-being shouldn’t have a waiting period.
• A career you can grow: We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.
• A culture of improvement: We value people who thrive on continuous improvement, innovation, and hands on contribution.
• A stable industry leader: Backed by Jubilant Pharma, we pair long term stability with forward looking innovation.

If you want to build something meaningful with a team that values your drive, skills, and ideas — you belong here.

Job Description

The Manager, Sales Operations is a dedicated sales\-aligned leadership role responsible for driving the efficiency, effectiveness, and scalability of the commercial sales organization. This role owns sales operations strategy, Salesforce platform governance, and operational execution to enable sales productivity, data\-driven decision making, and customer\-centric growth.

Reporting directly into Sales leadership, this role manages the Sr. Specialist, CRM Administration and provides direct day\-to\-day operational oversight of the Sr. Manager, Sales Effectiveness, ensuring alignment between sales strategy, CRM capabilities, and execution.

• Executes sales plan to increase market share and sets sales goals to meet organization objectives.
• Develop, track, and report Key Performance Indicators (KPIs) related to Sales and business goals
• Oversee direction and improvements related to the CRM and data management software.
• Work closely with sales managers and sales representatives to increase productivity and efficiency.
• Manage sales ops team, providing ongoing training, coaching, and performance management.
• Oversees the Sales Incentive Compensation program, territory development and salesforce effectiveness reporting and strategies
• Collaborates with marketing and finance on product pricing and discounting strategy.
• Collaborates with marketing on market research and market analysis.
• Represents Jubilant HollisterStier professionally and in a manner that consistently sets an example for the sales organization.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in a business discipline or hard science required.
• Minimum 8 years of related direct experience required.
• Managerial experience required.
• FDA Regulated Industry experience desired
• Pharmaceutical experience desired.
• Microsoft Word, Excel and PowerPoint experience required.
• Must have demonstrated knowledge and understanding of key sales and product penetration concepts.

Location: Spokane, WA — Remote, Full\-Time

Shift: Monday – Friday Days

Compensation \& Benefits That Start on Day One — Because Your Well Being Matters re

Hiring Wage: $104,550 \- $167,300 annually, with opportunities for growth, promotion, and annual raises.

At Jubilant HollisterStier, we don’t believe in waiting periods. From the moment you join us, you and your family have access to a full suite of benefits designed to support your health, stability, and long\-term success.

Starting on your first day, you receive

• Medical, Dental \& Vision coverage
• Flexible Spending Accounts (FSA) \& Health Savings Accounts (HSA)
• Life \& AD\&D Insurance
• Short\-Term \& Long\-Term Disability Insurance
• Employee Assistance Program

Unlock Your Potential

If you’re seeking a dynamic and rewarding career, we welcome your application today. Apply online:

Careers \- Jubilant HollisterStier

Jubilant HollisterStier is an EEO/AA Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you require assistance applying for a position, contact:

JHS\-TalentAcquisition@jubl.com

Our Promise: Caring, Sharing, Growing

We are committed to enhancing value for customers and stakeholders by delivering innovative and economically efficient solutions, always with care for the environment and society.