Sales Enablement & Operations Coordinator

About This Role

Sales Enablement \& Operations Coordinator

About MealSuite

MealSuite builds end\-to\-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast\-growing team working on meaningful problems that directly impact patient and resident care.

About the Role

We’re looking for a detail\-obsessed, proactive Sales Enablement \& Operations Coordinator to join our Growth \& Sales Enablement team. Reporting to the Sales Enablement Manager, you’ll be the operational backbone of our sales enablement function — keeping our content library current, our tools running smoothly, and our reps equipped with everything they need to win. This role is a direct backfill of a critical function that supports pipeline health, content currency, and rep productivity across the sales organization.

What You’ll Do

Sales \& Enablement Support

• Sales Team Collateral Support – Serve as first line of support for “where do I find…” questions from Account Executives and partner\-facing reps. Locate and share correct collateral quickly, triage inbound help requests, and maintain quick\-reference Guru cheat sheets on a biweekly cadence.
• Guru Content Publishing \& Maintenance – Upload and publish all sales collateral following established taxonomy and tagging standards. Run monthly/quarterly content audits to flag stale or incorrect material, archive outdated assets, and own day\-to\-day Guru admin including permissions and verification cadences.
• Sales Asset Library Management – Maintain the one\-pager, battlecard, case study, and central collateral repository. Enforce file naming conventions and version control, format enablement docs into on\-brand templates, and maintain PandaDoc template library, proposal language, and Gong email templates.
• Competitive Intelligence Maintenance – Execute weekly battlecard updates (internal and partner\-facing), maintain the internal Competitor Deep Dive Sheet, and update “How We Win” / Value Prop materials on a monthly cadence.
• Partner Enablement Support – Maintain the partner resource hub, pitch decks, talk tracks, competitive toolkit, and demo materials, executing edits and updates against direction from the Sales Enablement Manager.

Operations \& Coordination

• Training \& Enablement Session Coordination – Schedule all enablement sessions for internal and partner audiences, send invites, reminders, and follow\-ups, track attendance and completion, and maintain the training library and enablement calendar.
• Lead Management \& Routing – Receive, vet, and input inbound leads into Salesforce. Clean and format tradeshow/marketing lead lists for upload, ensure accurate lead assignment per territory and segmentation rules, and monitor the voicemail line for inbound sales inquiries.
• Reporting, Adoption \& Communications – Produce monthly Guru adoption reports, run biweekly enablement communications, execute monthly tool adoption follow\-ups, and support the Voice\-of\-Field feedback loop.

What You Bring

• 2–4 years in a sales operations, sales enablement, revenue operations, or marketing operations coordinator role
• Direct experience managing a CRM — Salesforce strongly preferred — including lead intake, data hygiene, and routing (2\+ years)
• Experience maintaining a knowledge base or content management system such as Guru, Highspot, Seismic, or equivalent (1\+ years)
• Strong working knowledge of Microsoft Office / Google Workspace for document formatting and reporting
• Experience with PandaDoc or similar proposal/template management tool is an asset
• Familiarity with Gong or similar conversation intelligence platforms is an asset
• Comfort leveraging AI productivity tools (e.g., Claude, ChatGPT, Microsoft Copilot) to accelerate content drafting and workflow is an asset
• Detail\-obsessed executor — catches errors, enforces standards, and keeps systems clean without being asked
• Proactive self\-starter who identifies gaps and takes initiative before problems surface
• Service\-oriented communicator who responds quickly, communicates clearly, and makes reps feel supported
• Calm under competing priorities — manages overlapping daily, weekly, and monthly cadences without losing the thread

Compensation

$72,200–$86,600 CAD per year \| $70,300–$84,300 USD per year

This is a remote/hybrid role open to candidates across North America.

Why You’ll Love Working Here

• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.
• Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long\-term security matters just as much as day\-to\-day balance.
• Health benefits – this includes day one medical, dental, and vision options, life \& disability insurance, and paid maternity and parental leave.
• Hybrid flexibility – we value the collaboration, mentorship, and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
• Work\-life balance – supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
• Participation in our equity program – we’d love for you to share in MealSuite’s success as we continue to grow!
• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.
• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at mealsuite.com/careers.

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact [email protected].

MealSuite uses AI\-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people.

This is a current vacancy, and we are actively hiring for this position.