Business Operations Associate

About This Role

Business Operations Specialist

Midwest Refuah Health Center (FQHC\-LAL) Location: Chicago, IL Reports to: Chief Executive Officer Department: Administration Employment Type: Full\-Time, Exempt

Salary Range: $60,000–$70,000

About Us: Midwest Refuah Health Center (MRHC) is a Federally Qualified Health Center Look\-Alike (FQHC\-LAL) located in Chicago, IL. We are committed to expanding access to high\-quality, culturally informed, comprehensive primary care. As a growing organization in its early years, MRHC is focused on building strong, scalable systems that support quality care, regulatory compliance, patient safety, and long\-term sustainability.

About the Role: We are seeking a motivated, intellectually curious, and adaptable professional to join MRHC in an operations and strategic support capacity. This is a unique opportunity for a high\-potential individual who thrives in a fast\-paced, mission\-driven environment, can jump into new projects with minimal direction, and is eager to learn and grow. In this role, you will gain exposure across multiple departments – including clinical operations, finance, HR, and strategic initiatives. You will benefit from mentorship and a structured development plan, while working in a culture that values curiosity, initiative, and ownership. Over time, this position offers a pathway to leadership roles within a mission\-driven organization committed to expanding access to high\-quality, culturally informed care.

Key Responsibilities

· Assist in process improvement, project management, and operational workflows across MRHC departments.

· Partner with leadership to identify opportunities for efficiency, scalability, and regulatory compliance.

· Support ad hoc projects and special initiatives, including data analysis, reporting, and cross\-functional coordination.

· Help develop operational documentation, dashboards, and reporting systems to track key organizational metrics.

· Serve as a “utility player” who can step into diverse projects, ensuring operational excellence and continuity.

· Contribute to building systems that support patient safety, quality care, and long\-term sustainability.

Qualifications

· Recent college graduate or early\-career professional with strong analytical, problem\-solving, and communication skills.

· Highly adaptable, resourceful, and eager to learn.

· Comfortable working on diverse projects across departments in a healthcare setting.

· Interest and experience in healthcare operations, compliance, and mission\-driven work.

· Demonstrated initiative and ability to work independently while collaborating with multiple stakeholders.

· Desire to grow into a leadership role over time.

Pay: $60,000\.00 \- $70,000\.00 per year

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Work Location: In person