Sales Operations Associate, Systems & Tools

About This Role

Localización Remoto Experiencia 2 Años de Experiencia

2 Años de Experiencia Remoto

Descripción

At Morean, we're looking for a Sales Operations Associate, Systems \& Tools to join an international team and help build and improve the systems and tools that support go\-to\-market operations.

In this role, you'll take a hands\-on approach to managing and improving the GTM tech stack across Sales, Customer Success, and Self\-Serve teams. You'll identify manual and repetitive processes, build automations, connect systems, evaluate new tools, and help ensure that the technology supporting customer\-facing teams works efficiently and with less manual effort.

You'll work closely with cross\-functional stakeholders to understand business needs, translate them into clear requirements, and drive tooling and automation initiatives from idea to implementation.

What You'll Do

Tooling Ownership \& Support

• Own and manage the go\-to\-market tool stack, serving as a first point of contact for tooling\-related questions and issues.
• Scope and drive tooling initiatives end\-to\-end, defining requirements, milestones, and expected business outcomes.
• Evaluate new tools and AI\-powered workflows and assess their potential value for the organization.
• Build business cases and recommendations for tools and systems worth adopting.
• Create documentation and self\-service resources to improve tool adoption and reduce recurring support needs.

Automation \& Workflow Design

• Identify manual and repetitive processes across Sales and Customer Success and build automations to improve efficiency.
• Build workflows using tools such as Clay, Zapier, and similar automation platforms.
• Work with tables, enrichment workflows, API and webhook connections, and AI\-powered automation features.
• Connect automation workflows with CRM, enrichment sources, and other tools across the GTM stack.
• Own the testing, maintenance, and continuous improvement of workflows as tools and processes evolve.
• Identify opportunities to reduce manual effort and create more scalable operational processes.

CRM \& Systems

• Partner with CRM stakeholders to translate go\-to\-market needs into clear requirements and actionable specifications.
• Gather requirements from cross\-functional teams and help prioritize system improvements based on business impact.
• Support CRM\-related initiatives and contribute to maintaining reliable and useful data.
• Help define data quality standards, including deduplication, field definitions, and data hygiene.
• Act as a bridge between technical systems and non\-technical stakeholders.

What We're Looking For

• 2–4 years of experience in Sales Operations, Revenue Operations, Marketing Operations, Systems, GTM Operations, or a similar role.
• Hands\-on experience building automations and working across GTM tools and systems.
• Experience with tools such as Clay, Gong, Zapier, Salesforce, or similar platforms.
• Experience evaluating or implementing AI tools in real business workflows.
• Working knowledge of Salesforce, including its data model and reporting capabilities.
• Ability to learn new tools quickly and independently evaluate how they can support business needs.
• Strong ownership and project management skills, with experience driving ambiguous cross\-functional initiatives with limited oversight.
• Strong communication skills and the ability to translate between technical systems and non\-technical stakeholders.
• A collaborative mindset and interest in working closely with Sales, Customer Success, and other customer\-facing teams.

Nice to Have

• Experience building Clay tables and workflows.
• Clay University or Cohort training.
• Salesforce Admin certification.
• Experience working with APIs, webhooks, enrichment tools, or AI\-powered workflows.
• Experience supporting Sales, Customer Success, Revenue Operations, or similar GTM functions.

What We Offer

• Referral bonus
• Tuition reimbursement
• English lessons with a native teacher
• Home office allowance \+ optional coworking space
• 2 additional days off per year
• 3 sabbatical weeks every 3 years at Morean
• 3 weeks of vacation
• Birthday gift
• Company computer
• Annual home office budget
• 100% remote work
• Opportunity to work with international teams and global companies