Consultant - Competitive Intelligence & AI Enablement

About This Role

Description

About Us

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At Norstella, our mission is simple: to help our clients bring life\-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best\-in\-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.

Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must\-have answers for critical strategic and commercial decision\-making. Together, via our market\-leading brands, we help our clients:* Citeline – accelerate the drug development cycle

• Evaluate – bring the right drugs to market
• MMIT – identify barrier to patient access
• Panalgo – turn data into insight faster
• The Dedham Group – think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting\-edge data solutions and expert advisory services alongside advanced technologies such as real\-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.

Job Summary

The role of Consultant, Competitive Intelligence \& AI Enablement is a strategic individual contributor position, responsible for leading innovation in how AI\-native solutions are able to address a competitive intelligence use case in the life science sector. The role combines deep industry knowledge, process design, and thought leadership to ensure Norstella’s research products remain best\-in\-class.

Responsibilities* Act as lead for how the market sentiment of life science competitive intelligence is incorporated into delivery \& refinement of in\-house AI models.

• Conduct scoring of agent and MCP outputs to ensure they are aligned to the needs of personas within the competitive intelligence sector.
• Act as a domain SME for human\-in\-the\-loop eval rounds, ensuring that the LLM is able to directly service a specific market niche.
• Develop strategic recommendations and business cases for LLM\-based initiatives that automate or augment the creation, enrichment, and quality assurance of life science data.
• Work cross functionally with Data Science, Content, and Product teams to translate business cases into deliverable projects with measurable impact.
• Enable commercialization and sales enablement, working with cross\-functional teams as needed.
• Provide inputs into how the data assembly and tool calls made by agents need to be refined to map to desired deliverables.
• Establish best practices for responsible AI deployment within content workflows, including evaluation frameworks, human\-in\-the\-loop validation, and bias/quality monitoring
• Articulate and position how Norstella data and AI capabilities resolve up to client value; support engagements with technical depth and strategic perspective

Qualifications* Graduate/Doctorate degree in Life Sciences, Medical Sciences, Computer Science, Data Science or equivalent field/experience

• Minimum 5\+ years of experience in competitive intelligence within the life science sector, either within a consulting, SaaS or in\-house pharma role.
• Demonstrated success in training AI models, with experience in AI\-enabled applications required
• Demonstrated ability to manage complex, high\-impact projects with minimal oversight
• Experience working with structured publishing platforms and data tools; comfort with automation concepts