Senior Specialist - Marketing Operations

About This Role

Location:New York City

Marketing

In short

As the Senior Specialist \- Marketing Operations, you will centralize and elevate key operational workflows and resource systems across the North America marketing organization. Reporting to the Head of Marketing Management, AMER on the Marketing Management team, you will establish seamless processes that connect regional priorities with global strategy, driving continuous operational improvements to support On's growth.

Your Mission

• Own the end\-to\-end operational execution for marketing seed product, managing forecasting across channels and coordinating with supply chain partners to secure product availability
• Develop and maintain centralized information resources, onboarding processes, and internal documentation on the NA marketing team intranet to establish a single source of truth
• Design and implement cross\-functional information flows, connecting regional marketing initiatives with global functional partners to ensure alignment
• Centralize, develop, and document best practices for procurement and contract management in collaboration with legal and finance teams
• Evaluate existing operational systems continuously, adapting tools and frameworks to balance day\-to\-day stability with the realities of a hyper\-growth environment
• Build structured tracking mechanisms using tools like Asana, Jira, Slack, Dropbox, and Google Drive to monitor campaign timelines, deliverable dependencies, and operational milestones across regional marketing functions

Your story

• You bring 5\+ years of functional experience in marketing project management, brand production, or studio operations within a fast\-paced retail or consumer goods environment
• Expertise in managing operational workflows using enterprise tools such as Asana, Jira, Slack, Dropbox, and Google Drive
• Demonstrated track record of designing scalable information systems, centralizing intranet resources, and mapping cross\-functional processes
• Experience navigating contract and procurement workflows in partnership with cross\-functional stakeholders to streamline vendor management
• Strong critical thinking skills and a bias towards action, leading through changing circumstances and integrating new ideas from a range of sources without stalling forward progress

About the Team

The Marketing Management team drives the planning and execution of fully integrated campaigns that bring On’s mission to ignite the human spirit through movement to life. As marketing experts, we lead campaigns from briefing to debrief, ensuring seamless launches aligned with brand and business objectives. Our high\-performing team—spanning project, studio, and campaign managers—combines strategic thinking, operational excellence, and creative problem\-solving. In close partnership with creative, strategy, product, and community teams, we deliver best\-in\-class consumer experiences across digital, retail, and experiential channels, continually pushing boundaries season after season.

Ann

Senior Director of Brand Studio

I think something that unites people here is the pace and the drive. The ambition is quite high in everything we do and when you bring these people together, you see the outcome can be multiplied. It's super impressive to see what happens when you put these creative teams together who really help each other grow.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team\-oriented atmosphere, with access to personal self\-care for both physical and mental well\-being, so each person is led by purpose.

Typical cash compensation range for this position inclusive of base \+ bonus: $110,000 \- $140,000\. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location. Certain roles may be eligible for equity compensation in addition to cash compensation.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

Build the better you What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two\-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day\-to\-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

• ### Step One

It starts with you...

You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

• ### Step Two

Interview with a recruiter

What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

• ### Step Three

Interview with a hiring manager

Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side\-by\-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

• ### Step Four

The Case Study

What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

• ### Step Five

The Experience Day

Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day\-to\-day at On and the people who make it happen. You'll chat with a few potential teammates \- the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

• ### Step Six

The Result

Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.