Coordinator, Marketing Operations

About This Role

JOB SUMMARY

The Coordinator, Marketing Operations at Original X Productions is responsible for streamlining and managing the operational workflow of campaign programming and deliverables across our location\-based entertainment experiences. This role focuses on tracking, prioritizing, and submitting proposals and briefs, distributing creative asset requests, assisting with coordination of promotional programming across departments, managing IP/licensor approval workflows, and ensuring smooth communication between internal teams and external partners. As a key administrator for Monday.com and licensor submission platforms, this role ensures that all promotions and initiatives \- along with associated assets \- are organized, feedback is efficiently relayed, and deliverables are met on time. The ideal candidate is detail\-oriented, highly organized, and excels at managing processes and systems in a fast\-paced environment.

\This is a remote role and can be located anywhere in the United States\

DUTIES \& RESPONSIBILITIES (include but are not limited to)

Project Management, Workflow \& Asset Management:

• Own and manage the intake and tracking of all asset requests and promotional initiatives requiring partner approval using Monday.com or other workflow tools.
• Prioritize and distribute briefs and approval requests to appropriate teams, ensuring clarity around deadlines, scope, and deliverables.
• Track progress on all open requests and projects, ensuring milestones are met and deliverables are distributed on time.
• Maintain organization of assets and collateral, ensuring proper file management and version control.

IP/Licensor Approval Management

• Manage the full IP/licensor approval process for creative and brand assets and promotional programming, ensuring all deliverables meet required standards and timelines.
• Ensure proper timelines are followed throughout full process, including planning, design, approval request, and execution/implementation
• Serve as the primary point of contact with licensor submission platforms, uploading, tracking, and reporting the status of all submitted assets.
• Collaborate with internal teams and key stakeholders to ensure licensor feedback is gathered, processed, and incorporated into final deliverables in a timely manner.
• Communicate effectively with external licensors and internal stakeholders, ensuring transparency throughout the approval process.

Revenue \& Marketing Campaign Coordination \& Feedback:

• Track and collate feedback on campaign proposals and briefs from stakeholders and licensors, and relay it clearly back to appropriate action item owners for revisions and/or execution.
• Provide preliminary internal feedback on new/proposed initiatives based on prior licensor review notes to streamline partner approvals
• Liaise with key internal support teams (legal, finance) to assist with vendor onboarding and contract review.
• Interface with creative team, marketing team, and retail team to manage cross\-departmental initiatives (e.g., retail style guides, VIP (and VVIP) experiences, guest\-facing special event programming)
• Provide regular status updates to key stakeholders and senior management, highlighting project timelines, key deliverables, and any potential roadblocks.

Platform \& Process Administration

• Serve as the primary administrator for Monday.com, ensuring that workflows, project boards, and task tracking systems are consistently up to date.
• Develop and maintain best practices for workflow management, including streamlining processes for creative request submissions, approvals, and asset delivery.
• Identify and implement efficiencies in project tracking, communication, and campaign/asset management to improve team (and company) productivity.

QUALIFICATIONS

• 3\+ years of experience in project management, creative and/or marketing operations, or a related role within the entertainment, design, or marketing industry.
• Experience with project management software, preferably Monday.com, and familiarity with licensor submission platforms.
• Highly organized with a strong attention to detail, and the ability to manage multiple projects and deadlines simultaneously.
• Excellent communication skills, with the ability to relay feedback and project updates clearly and efficiently.
• Team player with experience working across multiple teams (creative, production, marketing, etc.).
• Proactive and a self\-starter with good time management and prioritization instincts.
• Proficiency with asset management and collaboration tools such as Monday.com, Asana, or similar platforms is required.
• Prior experience working with IP licensors or managing approval workflows is a strong plus.
• Proficiency in Google Workspace platforms including Slides, Docs, and Sheets.

About Original X Productions

Original X Productions are the operators of premier worldwide location\-based entertainment experiences including The FRIENDS™ Experience and Hershey Super Sweet Adventure. Our team are guest experience focused storytellers who are passionate, strive for excellence, committed to safety, and value fun in everything they do!

• The salary range for this role considers a range of variables used in making compensation decisions and may include but is not limited to; experience, training, licenses, certifications, skill sets, business needs, travel. Compensation decisions are dependent on the unique variables that are present. A reasonable estimate of the current range is $65,000\- $75,000\. This range has not been adjusted based on the geographic location of the successful incumbent.*

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