VP of Sales Operations

Role Description The VP of Sales Operations is a full-time remote role responsible for building and optimizing the sales infrastructure that drives franchise growth at Root + Rise. This role oversees sales processes, pipeline management, sales forecasting, and performance reporting, ensuring that founder-led and PE-backed brands have disciplined, scalable sales operations. Day-to-day responsibilities include analyzing sales data, defining and refining sales workflows, partnering with sales leadership on strategy and execution, and aligning sales operations with financial and growth targets. The VP will evaluate and implement tools and systems that support sales productivity, manage cross-functional handoffs between sales and operations, and create clear playbooks and dashboards for internal teams and client stakeholders. This role also mentors sales operations team members, collaborates with client leadership on continuous improvement, and ensures that all processes support predictable and sustainable franchise expansion.

Qualifications

• Strong Sales and Sales Operations experience, including pipeline management, forecasting, and sales process design.
• Advanced Analytical Skills to interpret complex data, build dashboards, and drive data-informed decisions.
• Solid Finance knowledge to connect sales performance with revenue, unit economics, and profitability targets.
• Demonstrated Strategic Planning abilities to design scalable systems and long-term growth roadmaps.
• Proven leadership experience managing high-performing teams in sales or revenue operations.
• Experience with CRM platforms and sales enablement tools, ideally in franchise or multi-unit environments.
• Excellent communication and collaboration skills for working with executive stakeholders and cross-functional teams.
• Background in franchise, multi-location, or PE-backed growth environments is highly beneficial.
• Bachelor’s degree in Business, Finance, Economics, or a related field; an advanced degree is a plus.
• Ability to work effectively in a remote, fast-paced, outcomes-driven environment.