RevOps Business Partner - XDR

Job Description We are seeking a knowledgeable and collaborative RevOps Business Partner – XDR to help advance the operational effectiveness of our go-to-market organization across the U.S. and Canada. In this role, you will work closely with XDR leadership to shape the strategy and support the performance of our BDR and SDR teams, ensuring strong alignment to business objectives and revenue goals.

This hybrid position requires three days per week in a Sage office to support effective partnership with cross-functional teams.

Key Responsibilities As a trusted advisor to GTM leadership, you will apply a data-driven and structured approach to optimizing processes, improving performance, and enabling consistent execution across the XDR organization.

𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 & 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲:

• Define and execute the strategic vision for the XDR organization alongside Leadership, ensuring alignment with company goals and revenue targets for the USA and Canada.
• Collaborate with sales and marketing leaders to optimize pipeline generation and qualification processes.
• Drive the adoption of best practices across the XDR team to ensure high performance, consistency, and scalability.
• Serve as a trusted advisor to GTM leadership by providing actionable insights and recommendations to accelerate growth.

SDR Operations Management:

• Lead the XDR Squad (a cross functional working group) to ensure a focused operational direction for the XDR Org. The squad comprises Managers, Senior Manager, and Directors across Enablement, RTR, Marketing, GTM Technology, Business Systems / IT, ABX (and others).
• Oversee the day-to-day operations of the XDR organization, ensuring optimal lead management, qualification workflows, and quota distribution and attainment.
• Develop and refine XDR metrics and KPIs to track performance and ensure pipeline coverage for sales teams.
• Implement and maintain effective territory and account assignment strategies to maximize coverage and productivity.
• Define and drive XDR onboarding, training, and enablement initiatives in partnership with Sales Enablement and HR teams.
• Own key capacity modelling for XDR teams and opportunity forecasting.
• Manage a direct team of analysts and ensure appropriate coverage and support is given to the XDR leadership / organization.

𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐒𝐲𝐬𝐭𝐞𝐦𝐬

• Direct the various cross functional teams to ensure the revenue operations tech stack (e.g., Salesforce, Outreach, Chorus, ZoomInfo, LinkedIn Sales Navigator) operates with the most efficient workflows and accurate reporting.
• Partner with marketing operations to ensure seamless lead handoff process and alignment on campaign strategies.
• Build and maintain dashboards and reports that provide clear visibility into XDR performance, pipeline health, and ROI metrics.
• Conduct regular pipeline reviews and forecasting to identify risks and opportunities for optimization.

𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 & 𝐒𝐜𝐚𝐥𝐚𝐛𝐢𝐥𝐢𝐭𝐲

• Analyze the entire XDR funnel to identify bottlenecks, inefficiencies, and growth opportunities.
• Lead initiatives to streamline processes, improve data hygiene, and ensure alignment between sales and marketing teams.
• Develop and document scalable processes to support XDR growth.

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

Required Skills & Experience

• 7+ years of experience in revenue operations, sales operations, or a similar role in a SaaS organization.
• Proven track record of driving operational excellence and achieving revenue goals in high-growth SaaS environments.
• Expertise with sales and marketing tools, including CRM systems (Salesforce), sales engagement platforms (e.g., Outreach), and BI tools (e.g., Tableau, PowerBI, Looker).
• Deep understanding of XDR processes, lead management, and pipeline generation strategies.
• Strong analytical skills with the ability to interpret data, derive insights, and make data-driven recommendations.
• Excellent communication, leadership, and collaboration skills.

𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

• Experience managing RevOps for SaaS businesses across multiple geographies, particularly the USA and Canada.
• Deep knowledge of multi funnel demand generation strategies, including account-based marketing (ABX).
• Proven ability to scale revenue operations in a rapidly growing company.
• Experience leading XDR or inside sales teams.

Plenty of perks:

• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on-demand career development options and ongoing training offerings

What it’s like to work at Sage: Careers homepage - https://www.sage.com/en-us/company/careers/ Glassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm LinkedIn page - https://www.linkedin.com/company/sage-software