Bridge Orthotics Operations Coordinator

About This Role

Bridge Orthotics Operations Coordinator

Bridge Orthotics, LLC Templeton, California

Part\-Time \| Approximately 10 Hours Per Week \| Flexible Weekday Schedule

Candidate must reside in San Luis Obispo County. This is not a remote position.

About Bridge Orthotics

Bridge Orthotics is an innovative healthcare company founded by a board\-certified podiatrist to improve mobility through physician\-designed condition\-specific orthotics. As our company continues to grow, we are looking for an organized, dependable individual who enjoys both hands\-on fabrication and technology.

This position combines orthotic assembly, e\-commerce fulfillment, inventory management, customer service, and online order processing into one rewarding role.

Position Overview

The Bridge Orthotics Operations Coordinator will oversee the day\-to\-day fulfillment of customer orders from the time they are received until they are delivered.

Training will be provided in orthotic fabrication and our proprietary assembly process.

Responsibilities

Orthotic Fabrication

• Assemble Bridge Orthotics Condition\-Specific Orthotics (CSO) according to physician protocols.
• Inspect products for quality and accuracy.
• Prepare completed orthotics for shipment.

E\-Commerce \& Technology

• Process online orders through WooCommerce.
• Operate our Point\-of\-Sale (POS) system.
• Maintain accurate customer records and order history.
• Update product information and inventory within the online store.
• Assist with customer email inquiries and online order support.
• Help maintain our growing customer database for repeat sales and marketing initiatives.

Inventory \& Vendor Management

• Place product orders with our KLM manufacturing partner.
• Receive and inspect inventory.
• Maintain inventory levels of orthotic components and shipping supplies.
• Coordinate shipping and tracking of customer orders.

Customer Service

• Communicate professionally with patients and healthcare providers.
• Answer questions regarding orders and shipping status.
• Provide a positive customer experience that reflects the Bridge Orthotics brand.

Qualifications

We're looking for someone who enjoys learning new technology while also taking pride in detailed hands\-on work.

Preferred qualifications include

• Strong computer skills.
• Comfortable learning WooCommerce and POS software.
• Experience with online order fulfillment or e\-commerce is a plus.
• Excellent organizational skills.
• Outstanding attention to detail.
• Friendly, professional communication skills.
• Ability to work independently with minimal supervision.
• Reliable and punctual.
• Mechanical aptitude or assembly experience is helpful but not required.

Healthcare, medical office, dental office, pharmacy, retail operations, shipping/fulfillment, or e\-commerce experience is highly desirable.

Schedule

• Approximately 10 hours per week.
• Flexible weekday hours.
• Potential for additional hours as Bridge Orthotics continues to expand.

Compensation

Competitive hourly wage based on experience.

Why Join Bridge Orthotics?

This is an opportunity to become part of an innovative healthcare company at an early stage of growth. You'll help build systems that improve patients' lives while gaining experience in healthcare technology, e\-commerce, medical product fulfillment, and customer service.

If you enjoy solving problems, working with technology, and creating an outstanding customer experience, we'd love to hear from you.

Pay: $23\.00 \- $28\.00 per hour

Work Location: In person