Sales Operations Manager

About This Role

Sales Operations Manager

We are searching for an experienced Sales Operations Manager at our Salt Lake City, UT facility.

Primary Duties and Responsibilities

The Sales Operations Manager partners directly with the SVP of Sales to optimize, scale, and enhance the sales organization with a strong focus on supporting hyperscale data center customers and general channel partners. This role is responsible for delivering data‑driven insights, operational rigor, and scalable processes that improve sales effectiveness, forecasting accuracy, deal execution, and customer experience across complex, high‑value sales cycles.

The ideal candidate is highly analytical, operationally disciplined, and comfortable operating at the intersection of sales strategy, systems, and execution in a fast‑paced B2B environment.

Key Responsibilities

Sales Strategy \& Execution Support

Act as a strategic advisor to the SVP of Sales, translating sales strategy into scalable processes, tools, and metrics

Support sales organization alignment for hyperscale data center customers, including long, complex deal cycles and multi‑stakeholder engagements

Ensure channel sales motions are clearly defined, measurable, and effectively supported

Sales Operations \& Process Optimization

Design, implement, and continuously improve end‑to‑end sales processes including lead‑to‑opportunity, pricing, quoting, contracting, and order management

Standardize sales workflows to support hyperscale, OEM, and channel‑driven business models

Identify bottlenecks and inefficiencies and drive cross‑functional resolution

Data, Analytics \& Forecasting

Own sales reporting, dashboards, KPIs, and business insights across direct and channel sales

Deliver accurate pipeline management, forecasting, and revenue performance analysis

Provide actionable insights on deal health, win/loss trends, customer concentration, and sales productivity

Support territory planning, quota modeling, and coverage optimization

Systems \& Tools Enablement

Serve as the primary owner or key stakeholder for CRM and sales technology (e.g., Salesforce, CPQ, analytics tools)

Drive adoption, data quality, and continuous improvement of sales systems

Partner with IT, Finance, and Operations on system integrations and enhancements

Channel \& Partner Operations

Support development and execution of channel programs, incentives, and partner performance metrics

Ensure visibility into channel pipeline, bookings, and forecast accuracy

Enable consistent deal registration, pricing governance, and compliance

Cross‑Functional Leadership

Work closely with Finance on forecasting, revenue recognition alignment, and planning cycles

Partner with Marketing, Product Management, and Operations to ensure sales readiness and execution

Support pricing strategy, discount governance, and deal approvals

Required Qualifications

Required Qualifications

Bachelor’s degree in Business, Finance, Analytics, or a related field

7\+ years of experience in sales operations, revenue operations, or commercial operations

Proven experience supporting B2B sales organizations with complex, technical offerings

Strong analytical skills with the ability to translate data into strategic insights

Hands‑on experience with CRM platforms (Salesforce preferred) and advanced Excel/data tools

Preferred Qualifications

Experience supporting hyperscale data center, cloud infrastructure, or enterprise technology customers

Experience working with channel partners, distributors, and OEMs

MBA or advanced degree

Familiarity with ERP, and sales analytics platforms

Core Competencies

Strategic thinking with strong operational execution

Executive‑level communication and presentation skills

High attention to detail and process discipline

Ability to influence without direct authority

Comfortable operating in fast‑growth, change‑driven environments

What Success Looks Like

Improved forecasting accuracy and pipeline visibility

Increased sales productivity and deal velocity

Scalable, repeatable sales processes that support hyperscale and channel growth

High confidence from the SVP of Sales and executive leadership in sales data and insights

Salary, Exempt

Annual Salary

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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