Senior Manager of Revenue Operations

About This Role

Description

Shield is looking for a Senior Manager of Revenue Operations to help bring structure, visibility, and accuracy to how revenue is tracked across our growing portfolio of partner companies. This role sits at the intersection of operations, finance, and systems, and is critical to ensuring that revenue data flowing into our core financial systems is clean, consistent, and reliable.

This is a highly hands\-on role. You won’t just be overseeing dashboards, but working directly with portfolio companies to understand how their revenue is generated, captured, and reported, and then helping standardize and validate that data so it can scale with the business.

Quarterly travel is expected for this role. Candidates based in the New York City area are also encouraged to maintain a periodic in\-office presence.

Key Responsibilities

• Partner directly with Shield portfolio companies to understand their revenue streams, systems, and reporting processes
• Dig into partner\-level data to validate accuracy, resolve inconsistencies, and ensure clean inputs into financial systems
• Build and standardize revenue operations processes across a diverse set of partner environments
• Act as the bridge between partner operations and internal finance, ensuring revenue data flows correctly into systems like NetSuite
• Identify gaps in current processes and implement improvements to increase data integrity and reporting consistency
• Support revenue\-related integrations as new partners are onboarded
• Liaise between Finance, FP\&A, and Systems teams to align on reporting and forecasting needs
• Develop scalable frameworks that can be applied across multiple partner companies with varying levels of maturity
• Conceptualize, build, and operationalize key operational finance metrics (e.g., revenue retention, performance), and own their ongoing accuracy, consistency, and maintenance across partner companies
• Work hands\-on across multiple systems to reconcile and validate revenue data, tracing data flows end\-to\-end, resolving discrepancies, and ensuring clean, reliable financial reporting
• Partner with Finance and FP\&A to support strategic finance initiatives, including revenue modeling, forecasting improvements, and performance analysis across the portfolio

Skills, Knowledge \& Expertise

• Experience in Revenue Operations, Finance Operations, or a related function in a multi\-entity or high\-growth environment
• Strong systems knowledge (experience with NetSuite is highly preferred)
• Comfort working across different systems and datasets with the ability to quickly understand how data flows from source to reporting
• Highly detail\-oriented with a focus on data accuracy and integrity
• Strong communicator who can work directly with partner company stakeholders and translate operational realities into structured data
• Hands\-on, problem\-solving mindset and comfortability rolling up your sleeves to figure things out
• Experience working in environments with multiple business units, acquisitions, or integrations is a plus

What Success Looks Like* Revenue data across partner companies is accurate, standardized, and flowing cleanly into NetSuite

• Clear visibility into how revenue is generated and reported across the portfolio
• Improved consistency in revenue reporting, enabling better forecasting and decision\-making
• Strong, trusted relationships with partner company leaders

About Shield

Shield Technology Partners is a national IT Services platform formed through the collaboration between Thrive Holdings and ZBS Partners. By combining Thrive Holdings’ technological expertise with ZBS Partners’ proven approach to supporting founder\-led businesses, Shield Technology Partners is dedicated to accelerating growth, innovation and long\-term value creation for IT services companies across the country.