Senior Director of Revenue Operations

Company Description The Tox Technique is a wellness-focused body sculpting method recognized nationwide for its innovative and transformative approach. The company specializes in techniques designed to reduce fluid retention, support immune health, and contour the body in a holistic, wellness-centered way. Services are offered in multiple cities across the country, providing clients with a consistent and distinctive experience. Team members join a growing brand that values education, client care, and the advancement of non-invasive wellness practices.

Role Description The Senior Director of Revenue Operations is a full-time remote role responsible for overseeing and optimizing the end-to-end revenue lifecycle across the organization. This role will lead the design and implementation of revenue processes, systems, and analytics to improve forecasting accuracy, pipeline management, and overall performance. Daily activities include collaborating with sales, marketing, finance, and operations teams to refine go-to-market strategies, define key metrics, and ensure data integrity in CRM and related tools. The Senior Director will build and manage a revenue operations team, develop standardized reporting and dashboards, and identify opportunities to increase efficiency, profitability, and scalability as The Tox Technique expands to new markets. This role also plays a key part in annual planning, compensation design, and continuous improvement of customer acquisition and retention strategies.

Qualifications

• Demonstrated experience in revenue operations, sales operations, or a similar leadership role, preferably in wellness, consumer services, or multi-location businesses.
• Proficiency with CRM and revenue enablement tools (e.g., Salesforce, HubSpot, or similar platforms), and strong skills in data analysis, reporting, and dashboard creation.
• Experience designing and optimizing revenue processes across sales, marketing, and customer success, including pipeline management, forecasting, and lead-to-close workflows.
• Ability to collaborate with cross-functional teams, communicate complex insights clearly, and influence strategic decisions at the executive level.
• Background in financial modeling, performance metrics, and revenue-related KPIs to support budgeting, planning, and profitability analysis.
• Strong leadership and people-management skills, with experience building and developing high-performing operations teams in a remote environment.
• Bachelor’s degree in Business, Finance, Economics, or a related field; advanced degree or relevant certifications in operations, analytics, or revenue leadership are a plus.
• Comfort working in a fast-growing, entrepreneurial environment and aligning operations with a wellness-centered brand and client experience.