Sr. Manager, Sales Operations

The Trinity Industries Commercial team is seeking a Sr. Manager of Sales Operations. This person will be responsible for leading our Sales Operations and Market Intelligence teams, driving sales process and CRM excellence, forecasting, and market and competitive intelligence for the commercial organization. This person will report to the Sr. Director of Pricing and Sales Operations, supporting our commercial, executive, and other sales support teams.

Join our team and be a part of Delivering Goods for the Good of All.

What you’ll do:

• Lead, coach, and develop the Sales Operations and Market Intelligence teams, including talent and resource planning and prioritization of headcount and expense.
• Own the sales processes and sales metrics, driving continuous sales process improvement across the commercial organization.
• Oversee the sales technology strategy (CRM / Salesforce) and the data governance standards that keep commercial data accurate and consistent.
• Guide the commercial team toward the operating and strategic plans, providing commercial forecasts across monthly, quarterly, annual, and three-year horizons.
• Partner with sales and finance leadership to prepare executive- and board-level planning materials and presentations.
• Own the macroeconomic and industry outlook for the commercial organization, including executive-facing economic analysis and industry event representation.
• Maintain competitive intelligence on other builders and lessors, equipping the sales team with positioning and counter-strategies.
• Set the analytics and AI direction for the commercial team, including governance and prioritization of tooling and automation.
• Serve as the commercial team’s connective hub across Finance, Portfolio Management, Engineering, and other functions, clearing organizational barriers and building intelligence-sharing across teams.

What you’ll need:

• Bachelor’s Degree required (preferably in Economics, Finance, Business, Analytics, or a related field). Master’s Degree is a plus.
• 7+ years of experience in sales operations, analytics, market intelligence, or a related field.
• Financial and forecasting acumen.
• Ability to provide both quantitative and qualitative research.
• Data Analysis and Data Visualization experience (Tableau, Qlik, Power BI, etc.) is a plus.
• Ability to code in SQL, Python, or R is a plus.
• Ability to leverage AI tools such as Microsoft Copilot is a plus.
• Salesforce or other CRM experience is a plus.