Director, Revenue Operations

About This Role

Who We Are

TrueCar is a leading digital automotive platform that uses technology to help car buyers save time and money through a nationwide network of Certified Dealers. Founded in 2005 by Scott Painter, TrueCar was built on the belief that serving membership and affinity organizations central to the car\-buying process, including lenders, insurers, and dealers, enables a more valuable auto\-buying experience for new and used vehicles. As part of its platform, TrueCar powers auto\-buying programs for over 250 leading brands, including Sam's Club, AAA, and more than 100 credit unions.

We are seeking talented individuals who are energized by our commitment to save consumers time and money. We’ve stripped away typical corporate "bloat" to build a culture rooted in high performance and accountability for results. As a member of the TrueCar Crew, you can have a real \& direct impact on our success as we continue to evolve the car buying experience. If this energizes you, apply today!

Your TrueCar Experience

At TrueCar, we offer our Crew members the flexibility to split their work time between home and the office. While many days are remote, we expect our Crew to show up for the moments that matter—gathering in person when a project needs that extra collaborative spark because nothing replaces the energy of solving big problems in the same room. We provide you with comfortable shared workspaces in our Santa Monica headquarters office and other regional locations and equip you with a professional home office setup along with monthly reimbursements for your essentials, like phone and internet.

As a TrueCar Crew member, you will receive excellent benefits and perks that include, but are not limited to, 100% employer\-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning \& development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non\-exempt TrueCar Crew Members, in addition to 14 company\-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee\-centric programs that reflect this.

TrueCar does not accept unsolicited agency submissions.

If you are based in California, we encourage you to read this important information for California residents linked here.

The Opportunity

The Director, Revenue Operations, is responsible for managing and optimizing the company’s end\-to\-end revenue engine. By aligning Sales, Service/Performance Management, Partner, Finance, and Customer Success, this role ensures and drives a unified strategy that maintains sustainable revenue growth and operational excellence.

Revenue Operations serves as the central hub for revenue strategy, systems, data, and performance management. The team focuses on creating seamless processes across the customer lifecycle, from pipeline development to retention, while equipping leadership with accurate insights and forecasting to support informed decision\-making.

How you'll drive TrueCar's success

• Revenue Strategy \& Planning \- Partners with senior leadership to define and execute the company’s revenue strategy, establish growth targets, and ensure cross\-functional alignment toward shared objectives.
• Process Optimization \- Continuously evaluates and improves revenue\-related workflows across Sales, Marketing, and Customer Success to reduce friction, increase efficiency, and enhance the customer experience.
• Data \& Analytics Ownership \- Manages the revenue data ecosystem to ensure accurate reporting, pipeline visibility, forecasting, and actionable performance insights for stakeholders.
• Technology \& Systems Enablement \- Acts as a stakeholder in the evaluation and optimization of tools impacting revenue generation to improve productivity, integration, and user adoption across teams.
• Performance Management \- Defines, tracks, and analyzes key performance indicators (KPIs) to measure sales effectiveness, customer retention, and overall revenue health. Provides regular reporting and recommendations to drive performance improvement.
• Revenue Forecasting \& Financial Alignment \- Collaborates closely with Finance to develop reliable forecasting models, maintain accurate revenue reporting, and support strategic budgeting processes.
• Cross\-Functional Alignment \- Ensures consistent communication and coordination between Sales, Operations, Finance, Service, and Customer Success to maintain a cohesive and scalable revenue strategy.
• Team Leadership \& Culture \- Builds and develops a high\-performing Revenue Operations team, fostering a data\-driven culture focused on accountability, continuous improvement, and long\-term growth.

Your Expertise

• The Credentials \- A proven winning track record in revenue forecasting, sales team forecasting, and performance management.
• “Analytics First” Mindset \- You are a pro at extracting actionable insights from data and can tell a story with what you learn \& see, turning those insights into revenue opportunities.
• Passion for Excellence \- You’ve worked with high\-performing sales teams and know how to pair data and forecasting with the right people to ensure revenue growth opportunities are ever\-present.
• Automotive Industry Know\-How \- You understand exactly what drives a customer’s decision to buy and the dealership value chain.

Base salary: $155,000 \- $207,000