Revenue Operations Coordinator

About This Role

POSITION DESCRIPTION

Job Title: Revenue Operations Coordinator

Department: Business Development (strong dotted\-line support to Operations, Projects, Transportation, and Accounting)

Reports To: SVP of Planning and Business Development

Location: Dallas, TX Corporate Office (other locations considered depending on experience)

Summary

Under the direction of the SVP of Planning and Business Development, the Revenue Operations Coordinator is responsible for ensuring completed billable work is recorded quickly, priced correctly, and invoiced clearly. This role runs the ops\-to\-invoice revenue capture process by collecting billable triggers and supporting detail from Operations, Transportation, and Project teams early enough to enable timely invoicing, while ensuring invoices comply with customer contracts and required Texas disposal fees and surcharges (including TCEQ, Andrews County, and Texas Compact surcharges, as applicable).

This role owns the Excel\-based revenue capture and billing workbooks that translate contract terms and field execution into invoice\-ready line items. Transaction amounts are entered into the Viewpoint ERP; this role ensures what gets entered is complete, supportable, and correct.

Core Responsibilities

1\) Revenue Capture from Operations and Transportation

• Establish and run a consistent weekly cadence with Operations, Transportation, and Project teams to collect billable completion details as work occurs.
• Track certificates of disposal and other operational milestones required for billing support, including use of the ELITE waste tracking database.
• Capture billable transportation services, equipment rentals, demurrage, and other ancillary charges; ensure they are not missed due to late or incomplete inputs.
• Monitor billable project costs including verification that all billable expenditures are captured.

2\) Contract \& Surcharge Compliance (Billed Right the First Time)

• Maintain invoice\-ready contract pricing/terms excerpts and billing rules in Excel workbooks (rates, units, minimums, special charges, rental terms, etc.) and keep them current as contracts/amendments change.
• Coordinate with business development representatives to monitor all customer contract pricing and terms, ensuring accurate and up\-to\-date information is maintained for all client agreements.
• Ensure consistent application of Texas fees and surcharges where applicable, maintain the reference support and Excel logic needed for accurate invoicing.
• Identify and resolve exceptions before invoicing (missing backup, unit\-of\-measure mismatches, unpriced work, contract conflicts, surcharge application issues), escalating issues when needed.

3\) Billing Workbook Ownership

• Own and control the Excel billing files used to calculate invoice line items from contract terms and work performed.
• Implement practical controls (standard templates, change log, versioning, reasonableness checks, reconciliation flags, locked formulas/inputs where appropriate).
• Produce invoice\-ready support packages that tie each major charge to the underlying operational record.

4\) Accounting Partnership and Viewpoint ERP Support

• Partner with Accounting to prepare invoices for review/approval and ensure Viewpoint entries match the Excel calculations.
• Reconcile totals (Excel to Viewpoint) and ensure documentation is complete for auditability and customer support.
• Support customer billing questions by providing traceable backup, clear explanations, and quick root\-cause resolution.

5\) Reporting and Continuous Improvement

• Produce routine reporting for management (billing status, backlog, volumes shipped/received/disposed, transport/rental capture, dispute trends).
• Drive process improvements that reduce late inputs and missed billables (simple forms and templates, standard close\-out steps, clear “billable trigger” definitions).

6\) Other duties as assigned

Success Measures

• Invoice accuracy: Achieve and sustain high invoice accuracy vs. contract terms and documented work performed
• Invoice timeliness: Improve billing cycle time by earlier, proactive collection of Operations, Project, and Transportation inputs
• Invoice clarity: Improve customer understanding through clearer line items and supporting backup; reduce billing questions and errors

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School Diploma required; Associate degree or related education preferred.
• Minimum 2 years’ experience in complex invoicing, contract administration, or contract\-to\-cash revenue operations \- related experience may be considered
• Requires some operations experience or knowledge, in areas such as waste operations, project management support, or transportation operations.

Required Skills and Abilities

• Strong ability to interpret and apply contract terms to real\-world execution.
• Advanced proficiency in Excel (building/maintaining structured workbooks, validations, pivots/reconciliations, error\-checking).
• Strong cross\-functional coordination skills; comfortable driving timely inputs from Operations and Transportation.
• High attention to detail; strong ownership mindset; able to escalate issues before they become invoice errors.
• Strong written communication skills to improve invoice clarity and provide customer\-ready backup narratives.

Computer Skills

• Excel (advanced) required
• ERP familiarity (Viewpoint preferred)
• Word processing and standard business software

Physical Demands

The physical demands described here are representative to those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands; reach with hands and arms; and talk or hear. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Job Type: Full\-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: In person