Sales Operations, Manager

About This Role

Location

SF \| Boston

Employment Type

Full time

Department

Sales

About CodeRabbit

CodeRabbit is an innovative research and development company focused on building extraordinarily productive human\-machine collaboration systems. Our primary goal is to create the next generation of Gen AI\-driven code reviewers: a symbiotic partnership between humans and advanced algorithms that significantly outperforms individual engineers. We combine language models with human ingenuity to push the boundaries of software development efficiency and quality.

Role Overview =================

The Manager of Sales Operations will be responsible for driving sales forecasting, pipeline management, sales analytics, CRM operations, and GTM tool optimization in direct support of Sales leadership. You will help scale the business by building data\-driven processes and scalable operational frameworks that improve field productivity and fuel revenue growth. This role reports to the Head of Revenue Operations.

What You’ll Do ==================

• Own the weekly forecast call rhythm and QBR process; partner with Sales leadership to track pipeline health, surface risks, and drive business predictability.
• Own GTM reporting and analytics — build, maintain, and continuously improve dashboards and reports in Salesforce and a BI tool of record; translate pipeline health, rep performance, and revenue trends into concise, executive\-ready insights.
• Manage Salesforce data integrity, opportunity hygiene, and territory and account assignments in alignment with the company’s segmentation strategy and rules of engagement.
• Continuous optimization of the GTM tech stack — including Salesforce, Gong, Nooks, Amplemarket, and LinkedIn Sales Navigator — driving adoption, identifying gaps, and eliminating inefficiencies.
• Leverage AI tools — including Claude — to accelerate analysis, automate routine workflows, and surface insights faster; bring an AI\-native mindset to every aspect of the role.
• Design, document, and roll out scalable sales processes and policies, ensuring consistent execution across the sales organization.
• Serve as the Sales Ops point of contact for cross\-functional GTM partners in Marketing, Finance, and Product aligning on initiatives that improve field productivity and revenue performance.

What You’ll Bring =====================

• 5\+ years in sales or revenue operations at high\-growth B2B SaaS companies, with hands\-on ownership of core Sales Ops functions.
• Salesforce power user with deep experience managing CRM data, territory assignments, and opportunity hygiene; proficiency with BI reporting tools and GTM platforms (Gong, Nooks, or equivalent) strongly preferred.
• Strong analytical skills — comfortable building reports, working with large datasets, and translating complex data into concise executive\-level narratives.
• Exceptional communicator who can influence Sales leadership, navigate ambiguity, and drive cross\-functional alignment with minimal oversight.
• Proven ability to manage competing priorities in a fast\-moving, high\-growth environment; a self\-starter who takes initiative and executes with precision and follow\-through.

Nice to Have

================

• Experience at a high\-growth, venture\-backed company (Series B through growth stage) where you helped build foundational Sales Ops processes during a period of rapid scaling
• Experience working alongside or within a Revenue Operations function that was actively building its GTM systems and data infrastructure
• Exposure to developer\-tools or AI\-native companies where the product, buyer persona, and sales motion differ from traditional enterprise software

Our Values ==============

• Collaborative Humans: Prioritizing collective intelligence
• Fearless Innovators: Turning obstacles into growth opportunities
• Persistent, Passionate Developers: Thriving on complex, long\-term challenges
• Impact\-Driven Creators: Crafting intuitive tools for developers
• Rapid Learners and Un\-learners: Adapting quickly in our fast\-paced technological world

What We Offer

=================

• Work on cutting\-edge technology with real\-world impact
• Collaborative and innovative environment
• Competitive salary, equity, and benefits
• Professional development opportunities